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Last Updated: Aug 12, 2015 URL: Print Guide RSS UpdatesEmail Alerts

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Basic Email Terminology

Each email provider uses specific terms to describe email procedures. Here are a few of the more common terms:

New or Compose- Use this to create an email to be sent by you

Reply-Use this to send an answer back to an email

Forward- If you would like to send an email that you received to another

Inbox-This is where your new messages will be sent.  It will show you the sender, subject and date sent.

Sent-This area keeps a copy of emails that you sent.  It is a good idea to delete these every now and then, when they are no longer needed.

Deleted- After you have read and no longer need an email, you should either file it in a folder or delete it. Having thousands of old emails in your account may slow down the process of sending or receiving your mail.

Drafts- This is where you may store an email that you were working on but are not ready to send.

Spam-Your spam folder contains emails that your provider determined many be mass mailings and therefore not necessary for you to read.

Attachments-Documents, photos and videos can be sent through an email by "attaching" it to a message. Look for a paper clip icon and the word, "attach" to do this.

Contacts or Addresses- In order to send an email, you will need to use the correct email address. This address will be typed into the "to" box and will look something like: Many programs have a  feature that will automatically place addresses from any of the emails that you receive into your address book or contact list.

 Trash-Deleted messages are sent to the trash folder. They will be kept here until you "empty the trash". You will do this by selecting the emails to be permanently removed and "empty".

Computer Skills

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These interactive tutorial courses will take your computer skills to the next level, while allowing you to learn at your own pace. A Learning Express Library account is needed.  You must register at a participating library then you can access the account from a home computer.

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Email Etiquette

Subject Guide

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